Technical Support

How to download EA Games on the Origin Client

Last Updated: Dec 23, 2015 05:09PM PST

Please follow these steps to download your EA PC Game on Origin:

Step 1: Locate your Key

To locate your Game Key on the Direct2Drive Web Site

Log into your Account on Direct2Drive web page and click the Down Arrow next to your login name in the Top Right of the Web Page .

Select "My Account"

On the My Account screen, go to Account Activity > Purchase History, and click on the order number for your game. Your key will be displayed on the following screen.

Step 2:

Make sure you have EA's Origin installed and have an existing login or have created a login.

To download EA's Origin:


1.      Login to Origin with the EA account you would like your game added to or have added your game to previously.
2.      In the upper left hand section of the screen, you will see the word "Origin"
3.      Click on the word Origin to open the drop-down menu.
4.      Select "Redeem Product Code...".
5.      Enter the activation/serial key from your Direct2Drive My Game's



The game will be added to your "MY GAMES" section of Origin.


If you have an older game title, such as The Sims 2, Spore, or any other titles released before 2008, you may need to redeem the code through this website:

1.      Login with your EA account.
2.      Enter the code in the box above.
3.      Click Sign In to redeem the code.

For further Support using EA's Origin, please contact EA support at

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