Technical Support

Uplay Download Guide

Last Updated: Feb 05, 2016 03:23PM PST

The following guide is intended to assist you with downloading and installing a Uplay Key title purchased on Direct2Drive. 

If you need assistance playing your game or need help troubleshooting Uplay, please visit https://support.ubi.com/en-US/.



How do I download and activate my Uplay Key purchase?

In order to activate your title on Uplay, you'll first need to locate your activation key. You can locate your Game's Activation Key in your My Games section on our website.

To install the game on your computer:

 

STEP 1) Install Uplay by clicking the " Download Uplay on PC" link on Uplay's Website http://uplay.ubi.com/#!/en-GB/

STEP 2) Create a new Uplay Account, or log in to an existing account using the installed Uplay Client

STEP 3) While viewing the Uplay Client, click in the upper right hand corner on the GEAR.





STEP 4) Choose "Activate product" (Only valid for Uplay activated titles)



STEP 5) Enter your Product Code from your My Game page http://www.direct2drive.com/#!/my-account/my-games, and click Next.

STEP 6) The game will be added to your Uplay Library. Follow the prompts from there.


 

I bought a game, can I activate it on Uplay?

Not all games use a Uplay Key activation. Please check the System Requirements on the Product Information page for the specific game to see if your purchase activates on Uplay

Game activation and all technical support running Uplay activated games is provided by Ubisoft Support. For expert help for these titles, please visit https://support.ubi.com/en-US/.

For further assistance with Direct2Drive from a Technical Support Specialist, please pastedGraphic_3.png.

 

 

 

 

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