Technical Support

How do I enter a Coupon Code / Credit?

Last Updated: Mar 17, 2016 02:29PM PDT
To enter a coupon code or credit you have received from Direct2Drive, Create an account, or log into your account in the top right of the website, and add a game to your Cart. 



Once you've done this, click on the cart icon to enter the cart screen. The Cart Screen is where you'll enter the coupon code, There will be a field directly under the box art for your game where you will enter your code. 

Note that if you are not logged in currently, the field can not be used. 



Once you've entered the coupon, hit the Apply button, and make sure it is reflected in the coupon field to your right. This is the only screen you can enter the coupon code into, so you want to make sure it has successfully applied to your purchase. 

If you do not see a field to enter your coupon, try disabling your pop up blocker. We've seen some conflict between pop up blockers like adblock plus and some of the fields and buttons on the D2D site.

If the coupon returns an error, make sure you have entered it correctly. We recommend using CTRL+C and CTRL+V to copy and paste your coupon into the field. 

Note that some new releases may be excluded from global coupons (20% off one purchase etc ) at the request of the publisher. This happens most often with new releases. 

If you are still having difficulty, you can always contact our support team HERE

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