Technical Support

Download Help

  • My game won't download. It freezes part way or I get an error.

    This error may be caused by a firewall that is not configured. Please make sure that you have added the game s...

    Jan 27, 2016 03:18PM PST
  • Steam DLC Guide

    The following guide is to help you with redeeming your Downloadable Content (DLC) on Steam, and how to verify ...

    Jan 27, 2016 03:20PM PST
  • Uplay Download Guide

    The following guide is intended to assist you with downloading and installing a Uplay Key title purchased on D...

    Feb 05, 2016 03:23PM PST
  • D2D Downloads Guide

    Please see the following steps to start your download through your Direct2Drive account: Log into your accoun...

    Dec 23, 2015 04:45PM PST
  • How to download EA Games on the Origin Client

    Please follow these steps to download your EA PC Game on Origin: Step 1: Locate your Key To locate your Ga...

    Dec 23, 2015 05:09PM PST
  • My new purchase shows a Keys button but no Download button

    This guide is for new purchases that do not offer a download option: Please check in the Key Page first. Ther...

    Jan 27, 2016 03:35PM PST
  • How Can I Download Faster?

    We'd like to offer some tips and information for you to judge your download speed and get the most out of your...

    Jan 13, 2016 04:25PM PST
  • Download Troubleshoot Checklist

    Here are some tips to check if you're having some trouble with downloading: Antivirus software, toolbar...

    Jan 28, 2016 10:57AM PST
  • Download Preparation Guide

    For a better download experience: Turn off all other internet applications. Have your computer dedicated to y...

    Jan 27, 2016 03:50PM PST
  • General Guide to using the Steam Client

    The following guides are meant to assist you with downloading and installing a Steam Key title purchased on Di...

    Jan 27, 2016 03:37PM PST

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